1. Introduction
Clear Flow Network ("we," "us," or "our") is committed to protecting privacy. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when this website (the "Platform") is accessed.
Clear Flow Network operates as an independent aggregator platform that helps homeowners connect with third-party water damage restoration companies. Clear Flow Network does not provide restoration services.
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please discontinue use of the Platform.
2. Information That May Be Collected
2.1 Information Provided Voluntarily
Information may be collected when users submit forms, request connections with service providers, or otherwise communicate through the Platform. This may include name, email address, phone number, location details, and information related to a service request.
Information submitted through the Platform may be shared with relevant third-party service providers for the purpose of facilitating a connection.
2.2 Automatically Collected Information
When the Platform is accessed, certain technical information may be collected automatically, including IP address, browser type, device information, operating system, pages viewed, referring URLs, and approximate location data. This information is used for analytics, security, and platform performance purposes.
2.3 Cookies and Tracking Technologies
Cookies and similar tracking technologies may be used to support Platform functionality, analyze usage, and improve user experience. Additional details are provided in the Cookie Policy.
3. Use of Information
Information collected may be used for purposes including:
- Facilitating connections between users and third-party service providers
- Responding to inquiries related to the Platform
- Operating, maintaining, and improving the Platform
- Analytics and performance monitoring
- Compliance with legal and regulatory obligations
Clear Flow Network does not use collected information to perform restoration services.
4. Information Sharing
Personal information is not sold or rented. Information may be shared:
- With independent third-party service providers to facilitate requested connections
- With service providers that support Platform operations
- When required by law or legal process
- In connection with a business transition or restructuring
Clear Flow Network does not control how third-party service providers handle personal information once it is shared and encourages users to review their privacy policies.
5. Data Security
Reasonable administrative, technical, and organizational measures are used to protect information collected through the Platform. However, no method of transmission or storage can be guaranteed to be completely secure.
6. Privacy Rights
Depending on jurisdiction, individuals may have rights to access, correct, delete, or restrict the processing of personal information, or to opt out of certain uses. Requests may be submitted using the contact details below.
7. Children's Privacy
The Platform is not intended for children under the age of 13. Personal information from children under 13 is not knowingly collected.
8. Third-Party Links
The Platform may contain links to third-party websites. Clear Flow Network is not responsible for the privacy practices or content of external websites. Users are encouraged to review third-party privacy policies independently.
9. State Privacy Rights
California residents may have additional rights under applicable privacy laws, including rights related to access, deletion, and disclosure of personal information. Requests may be submitted using the contact information below.
10. International Data Transfers
Information may be processed or stored in jurisdictions outside the user's state or country of residence, where data protection laws may differ.
11. Data Retention
Information is retained only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Information is securely deleted or anonymized when no longer needed.
12. Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated "Last Updated" date.
13. Contact Information
For questions or privacy-related requests, please contact:
Clear Flow Network
Email: privacy@clearflownetwork.com
Service Area: United States